At home
Use lukewarm water, mild soap, and a soft brush. Rinse carefully and dry with a lint-free cloth.
Remove fine jewelry for impact-heavy work, harsh chemicals, pools, and situations where the piece can catch.
Clean over a closed drain or a bowl, not an open sink. A film of hand cream or soap residue dulls a laboratory-grown diamond faster than anything else, so a weekly clean is worth more than an occasional deep one.
- Apply scent, hairspray, and sunscreen before putting a piece on.
- Take rings off for gardening, lifting, climbing, and cleaning with bleach or chlorine.
- Keep pieces apart in a lined box or separate pouches so metal does not scratch metal.
- Avoid ultrasonic and steam cleaning at home, particularly on pave and treated or unusual stones.
Metals age differently
White gold relies on rhodium plating for its color and will warm as the plating wears. Replating is a normal service, not a fault. Platinum keeps its color and develops a soft patina instead, which can be polished back or left. Yellow and rose gold need only cleaning and occasional polishing.
Professional inspection
Prongs, settings, and clasps benefit from periodic inspection.
We recommend an inspection every twelve months, and every six for a piece worn during physical work. Inspection, cleaning, and prong tightening are complimentary for the life of the piece under the warranty, and the inspection record is what supports a later claim.
Stop wearing a piece and contact us if you hear a stone move, feel a prong catch on fabric, or see a band flex. Each is easy to correct early and expensive to correct once a stone is lost.